Customer support
We are here to help you get value from AutoCA—whether you are setting up your first upload, troubleshooting extraction, or asking about your subscription.
How to reach us
For general and billing inquiries, email autoca06@gmail.com. Include your registered email and a short description of the issue so we can route your request quickly.
Typical response times
- Business days (India): we aim to acknowledge messages within one working day.
- Complex investigations (e.g. model feedback, edge-case documents) may need follow-up.
- Critical outages: we prioritize platform-wide incidents when they occur.
Before you write in
Many answers live in our Help Center — covering sign-in, uploads, exports, and getting started. If you are new, create an account or sign in to try the dashboard.
Account and security
For password resets, use the forgot-password flow on the sign-in page. Do not share passwords or API tokens in email; we will never ask for your password.
